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USAA Bank Review: A Top Choice for Military Members, Veterans, and Their Families

Review Updated
Kailey Hagen
Robin Hartill, CFP
Ashley Maready
Many or all of the products here are from our partners that compensate us. It’s how we make money. But our editorial integrity ensures that our product ratings are not influenced by compensation. APY = Annual Percentage Yield.
Offer image for
Member FDIC.

USAA

Rating image, 4.00 out of 5 stars.
4.00/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
= Best
= Excellent
= Good
= Fair
= Poor
Bottom Line

USAA Bank is worth considering if you're a military member, veteran, or an immediate family member of one of these. It's possible to score higher APYs elsewhere, but you'll be hard-pressed to find a match for USAA in terms of customer service

Pros
  • Outstanding customer support
  • Great variety of banking products
  • Low opening deposit requirements on most savings products
Cons
  • Only available to active military members, veterans, and their immediate family
  • Low APY on savings products
  • Our methodology for scoring banks and credit unions revolves around evaluating key aspects such as annual percentage yield (APY), brand reputation, fees and minimum requirements, and additional perks.

    These criteria are weighted differently across various account types, ensuring a comprehensive assessment that reflects the competitive landscape and economic conditions.

    We strictly feature products that offer federal insurance and high customer satisfaction, keeping our recommendations unbiased by advertiser influence. This robust evaluation process helps us generate balanced, reliable best-of lists that guide consumers to top financial products.

    Learn more about how Motley Fool Money rates bank accounts

Is USAA Bank right for you?

USAA Bank could be right for you if:

  • You're eligible to join USAA because you're a member of the military or a veteran, or someone in your family is a USAA member.
  • You don't need access to brick-and-mortar banking.
  • You prefer to handle many of your financial needs, like banking, loans, and insurance, all in one place.

Bank fees

USAA Bank fee Charge
Monthly service fee N/A
Non-bank ATM fee Fees charged by ATM network or operator may apply; USAA will reimburse up to $10/month for non-bank ATM fees
Overdraft fee $29 per item
Stop payment request $29 per item
Incoming wire transfer fee N/A
Outgoing wire transfer fee $20
Foreign transaction fee 1% fee may apply
Data source: USAA Bank.

Savings accounts

USAA Bank offers three savings accounts to its customers -- here's how they break down.

USAA Savings

The USAA Savings account has no monthly maintenance fee and it only requires $25 to open. But it may not be a great fit for those looking to grow their savings quickly. Its APY is on par with most brick-and-mortar banks, and even those with larger balances won't qualify for a higher rate.

That said, it offers flexible funding options, including mobile check deposit, so it could still be a convenient choice for those looking to do all their banking in one place.

Ratings Methodology
Rates as of Apr 11, 2025

USAA Savings

Member FDIC.
APY
0.01%
Min. To Earn APY
$0.01
  • No monthly fees
  • Low minimum opening deposit
  • Nearly nonexistent APY

The USAA Savings is a free savings account. It requires only $25 to open, but its APY is almost nonexistent.

  • The USAA Performance First® Savings account requires a $1,000 minimum deposit, which is pretty steep compared to most other savings accounts. But if you're able to maintain this minimum balance, it's definitely a better choice than the USAA Savings account.

    The base APY is higher and you can qualify for even higher APYs with larger balances. However, these rates still fall short of what you can find with the best online banks.

  • The USAA Youth Savings account is designed for children under 18. Parents can open an account on behalf of a child or grandchild and transfer money to this account as needed. It has the same minimum deposit requirement and APY as the USAA Savings account for adults.

Compare savings rates

Make sure you're getting the best account for you by comparing savings rates and promotions. Here are some of our favorite high-yield savings accounts to consider.

Account APY Promotion Next Steps
up to 3.80%²
Rate info Circle with letter I in it. You can earn the maximum APY by having Direct Deposit (no minimum amount required) or by making $5,000 or more in Qualifying Deposits every 30 days. See SoFi Checking and Savings rate sheet at: https://www.sofi.com/legal/banking-rate-sheet.
Min. to earn: $0
New customers can earn up to a $300 bonus with qualifying direct deposits!¹
4.10% APY for balances of $5,000 or more
Rate info Circle with letter I in it. 4.10% APY for balances of $5,000 or more; otherwise, 0.25% APY
Min. to earn: $100 to open account, $5,000+ for max APY
Earn a bonus of at least $225 after a one-time deposit of $25,000+. Circle with letter I in it. Transfer a one-time deposit of $25,000-$49,999.99 for a bonus of $225. Transfer a one-time deposit of $50,000+ for a bonus of $300. Account must be opened with code PS2025 while this promotion lasts, and funded within 30 days. Bonus will be fulfilled within 60 days from the funding date. There is no period of time where the customer will be required to maintain the funds. Account must be open when bonus is credited. One bonus per account and primary customer. Bonus will be credited into the Platinum Savings Account that fulfills the funding requirement. Funding can be deposited all at once or incrementally.
3.70%
Rate info Circle with letter I in it. 3.70% annual percentage yield as of April 11, 2025. Terms apply.
Min. to earn: $0
N/A
Open Account for American Express® High Yield Savings

On American Express's Secure Website.

Disclaimers



SoFi disclosure:

¹ New and existing Checking and Savings members who have not previously enrolled in Direct Deposit with SoFi are eligible to earn a cash bonus of either $50 (with at least $1,000 total Direct Deposits received during the Direct Deposit Bonus Period) OR $300 (with at least $5,000 total Direct Deposits received during the Direct Deposit Bonus Period). Cash bonus will be based on the total amount of Direct Deposit. Direct Deposit Promotion begins on 12/7/2023 and will be available through 1/31/26. See full bonus and annual percentage yield (APY) terms at sofi.com/banking#1.

² SoFi members who enroll in SoFi Plus with Direct Deposit or by paying the SoFi Plus Subscription Fee every 30 days or with $5,000 or more in Qualifying Deposits during the 30-Day Evaluation Period can earn 3.80% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. There is no minimum Direct Deposit amount required to qualify for the stated interest rate. Members without either SoFi Plus or Qualifying Deposits, during the 30-Day Evaluation Period will earn 1.00% APY on savings balances (including Vaults) and 0.50% APY on checking balances. Only SoFi Plus members are eligible for other SoFi Plus benefits. Interest rates are variable and subject to change at any time. These rates are current as of 1/24/25. There is no minimum balance requirement. Additional information can be found at http://www.sofi.com/legal/banking-rate-sheet. See the SoFi Plus Terms and Conditions at https://www.sofi.com/terms-of-use/#plus.

³ We do not charge any account, service or maintenance fees for SoFi Checking and Savings. We do charge a transaction fee to process each outgoing wire transfer. SoFi does not charge a fee for incoming wire transfers, however the sending bank may charge a fee. Our fee policy is subject to change at any time. See the SoFi Checking & Savings Fee Sheet for details at sofi.com/legal/banking-fees/.

⁴ SoFi Bank is a member FDIC and does not provide more than $250,000 of FDIC insurance per depositor per legal category of account ownership, as described in the FDIC’s regulations.

Any additional FDIC insurance is provided by the SoFi Insured Deposit Program. Deposits may be insured up to $3M through participation in the program. See full terms at SoFi.com/banking/fdic/sidpterms. See list of participating banks at SoFi.com/banking/fdic/participatingbanks.

We’ve partnered with Allpoint to provide you with ATM access at any of the 55,000+ ATMs within the Allpoint network. You will not be charged a fee when using an in-network ATM, however, third-party fees incurred when using out-of-network ATMs are not subject to reimbursement. SoFi’s ATM policies are subject to change at our discretion at any time.

Early access to direct deposit funds is based on the timing in which we receive notice of impending payment from the Federal Reserve, which is typically up to two days before the scheduled payment date, but may vary.

Overdraft Coverage is limited to $50 on debit card purchases only and is an account benefit available to customers with direct deposits of $1,000 or more during the current 30-day Evaluation Period as determined by SoFi Bank, N.A. The 30-Day Evaluation Period refers to the “Start Date” and “End Date” set forth on the APY Details page of your account, which comprises a period of 30 calendar days (the“30-Day Evaluation Period”). You can access the APY Details page at any time by logging into your SoFi account on the SoFi mobile app or SoFi website and selecting either (i) Banking > Savings > Current APY or (ii) Banking > Checking > Current APY. Members with a prior history of non-repayment of negative balances are ineligible for Overdraft Coverage.

Certificates of deposit

USAA Bank offers three types of certificates of deposit (CDs). They're explained in detail below:

USAA Fixed-Rate CDs

USAA fixed-rate CDs come in terms ranging from 30 days to seven years. This is a wider variety than you see with most banks, so it's a good choice for those interested in building a CD ladder and those looking for unusual term lengths.

But its APYs aren't particularly impressive. They're similar to what you find with brick-and-mortar banks, though those with $175,000 or more can qualify for higher rates.

  • USAA's adjustable-rate CDs come in three-, four-, five-, and seven-year terms. Unlike the fixed-rate CDs described above, these rates aren't locked in for the full term. This makes it more difficult to predict how much interest you'll earn, though it's not likely to be much, judging by the APYs.

  • The USAA variable-rate CDs are similar to the adjustable-rate CDs, but they have lower minimum balance requirements, so they're more accessible to the average person. They also have shorter term lengths. There's a 182-day and a one-year option, but unfortunately, there aren't any longer-term choices. APYs are comparable to those found with the adjustable-rate CDs.

Compare CD rates

Rates as of March 6, 2025
Bank & CD Offer APY Term Min. Deposit Next Steps
Discover® Bank CD
Member FDIC.
Open Account for Discover® Bank CD

On Discover Bank's Secure Website.

APY:
4.00%
Term:
1 Year
Min. Deposit:
$0
Open Account for Discover® Bank CD

On Discover Bank's Secure Website.

LendingClub CD
Member FDIC.
Open Account for

On Secure Website.

APY:
4.00%
Term:
10 Months
Min. Deposit:
$500
Open Account for

On Secure Website.

Western Alliance Bank CD
Open Account for

On Secure Website.

APY:
3.75%
Term:
6 Months
Min. Deposit:
$1
Open Account for

On Secure Website.

Checking accounts

USAA Bank offers two checking accounts to its customers:

USAA Classic Checking account

This checking account is a great fit for those who don't want to be limited by an ATM network. In addition to the free USAA Bank ATMs, customers can receive monthly ATM fee reimbursements for using out-of-network ATMs. It also offers interest to customers who maintain a $1,000 minimum daily balance. It's not much, but few checking accounts offer interest, so it's still a plus.

  • The USAA Youth Spending account goes hand in hand with the USAA Youth Savings account. It's meant for children under 18 and it enables parents to oversee their children's spending. They can even set limits on spending to encourage their children to save. The account also earns a modest rate of interest if the balance is $1,000 or more.

Compare checking accounts

We recommend comparing checking accounts to make sure you're getting the best fit for you. Here's a list of our favorite accounts.

Account APY Promotion Next Steps
0%
Min. to earn: N/A
Earn 1% cash back on up to $3,000 in debit card purchases each month (see details when you click 'Open Account')
Open Account for Discover® Cashback Debit

On Discover Bank's Secure Website.

up to 1.10%
Min. to earn: $1
High APY when you complete 10 or more qualifying debit card purchases each month
Disclaimers

10 debit card point of sale transactions of $10 or more per statement cycle required to earn the maximum APY. If the qualifying activity requirement is not fulfilled, the interest rate paid on the entire balance will be 0.01% APY.

Customer experience

USAA gets mixed reviews from customers, which is pretty common for financial institutions.

Customer reviews

USAA maintains an A+ rating with the Better Business Bureau (BBB). However, BBB ratings aren't a measure of customer satisfaction; instead, they show how likely an organization is to interact with its customers.

Many online customer reviews about USAA are negative, as you can see by the average ratings listed below:

  • BBB customer reviews: 1.16 out of 5 stars
  • Trustpilot reviews: 1.2 out of 5 stars

Many reviewers complain that USAA's customer service has declined in recent years, but a lot of those complaints are specific to insurance, rather than banking. Some banking customers criticize USAA's savings account rates, along with its APYs for other banking products, given that it's primarily an online financial institution. Online banks often pay more competitive APYs than brick-and-mortar institutions since they have lower overhead.

Mobile app

USAA's mobile app generally gets high ratings from users. Its ratings break down as follows:

  • App store rating: 4.8 out of 5 stars
  • Google Play store rating: 4.7 out of 5 stars

The app allows you to pay bills, view account activity, send money to others, and make deposits. However, some users report they've experienced glitches when they log into the app or attempt to use mobile check deposit. If you have insurance through USAA, you can also use the app to file a claim, request roadside assistance, and more.

Physical locations

USAA has financial centers in Colorado, Maryland, New York, and Texas, but it's primarily an online institution. However, USAA has a network of over 100,000 preferred ATMs nationwide.

How does USAA Bank compare?

It's important to compare USAA against your other banking options to see if it's the right place for your money. Here's a breakdown of how USAA stacks up against two competitors.

USAA vs. Navy Federal Credit Union

Navy Federal Credit Union is also geared toward the military community. Like USAA, it also offers a variety of other banking products, including mortgages, credit cards, and auto loans. Both USAA and Navy Federal aren't known for paying high APYs on checking and savings accounts. However, Navy Federal generally scores better on customer satisfaction, with an average Trustpilot rating of 4.5 out of 5 stars.

USAA vs. Chase

Chase is a great option for those who don't qualify to join USAA Bank. It's also known for its great customer service and its wide variety of banking products. It doesn't have the highest APYs, but those who have multiple accounts with Chase and keep a lot of money there may qualify for better rates and other relationship benefits.

FAQs

  • Yes, USAA is designed primarily for members of the military, veterans, and their family members To join the credit union, you'll need to be a military member or veteran, or you'll need to be related to someone who's a member.

  • Some benefits of USAA banking include a broad network of ATMs, a variety of budgeting tools, and early access to direct deposit.

  • USAA membership is limited to active-duty military, veterans, and their family, so it won't be an option unless you or a family member has a military background. For banking products, you can often get higher APYs through online banks that offer high-yield savings accounts.