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How to Use the Chase Travel Portal

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The Chase Travel portal is a way to book travel through your Chase account. It's available to anyone with a Chase Ultimate Rewards card, including cards in the Chase Sapphire and Chase Freedom lines.

There are a few big benefits of using the Chase travel portal. Many Chase credit cards earn bonus rewards on these types of purchases. You can also use your Ultimate Rewards points to book travel in cash at a fixed rate. Keep reading to find out how to use the Chase Travel portal and when you should book with it.

How to use the Chase Travel portal

  1. Log in to your Chase Ultimate Rewards account. You can do this on the Chase Ultimate Rewards site, or there's also a link available in your online Chase card account.
  2. Select "Earn / Use." In the drop-down menu that appears, select "Travel."
  3. Choose the type of travel you want to book.

Here are the booking options:

  • Hotels
  • Luxury Hotel & Resort Collection (only available with select Chase credit cards, see below for details)
  • Flights
  • Cars
  • Activities
  • Cruises

After you choose the type of travel, go through the search and booking process. You can complete hotel, flight, car, and activity bookings online. For cruises, you can explore featured offers and search for cruises, but you must complete your booking by phone. To reach a Chase Travel Specialist for cruise bookings, call 1-855-234-2542.

You can pay for bookings in cash using your Chase card, Ultimate Rewards points, or a combination of both.

Let's say you want to buy a $150 airline ticket. You have the Chase Sapphire Reserve®, which allows you to redeem rewards at $0.015 per point through the Chase Travel portal. You could pay for that ticket in cash for $150, redeem 10,000 points to cover it, or pay for part of the cost in cash and the rest in points.

Compare Chase travel cards

As of Dec. 26, 2024
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Chase Sapphire Preferred® Card Chase Sapphire Reserve® Ink Business Preferred® Credit Card
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Apply Now for Chase Sapphire Preferred® Card

On Chase's Secure Website.

Apply Now for Chase Sapphire Reserve®

On Chase's Secure Website.

Apply Now for Ink Business Preferred® Credit Card

On Chase's Secure Website.

Credit Rating Requirement: Circle with letter I in it. Falling within this credit range does not guarantee approval by the issuer. An application must be submitted to the issuer for a potential approval decision. There are different types of credit scores and creditors use a variety of credit scores to make lending decisions.

Recommended Credit Score required for this offer is: Good/Excellent (670-850)

Good/Excellent (670-850)

Credit Rating Requirement: Circle with letter I in it. Falling within this credit range does not guarantee approval by the issuer. An application must be submitted to the issuer for a potential approval decision. There are different types of credit scores and creditors use a variety of credit scores to make lending decisions.

Recommended Credit Score required for this offer is: Good/Excellent (670-850)

Good/Excellent (670-850)

Credit Rating Requirement: Circle with letter I in it. Falling within this credit range does not guarantee approval by the issuer. An application must be submitted to the issuer for a potential approval decision. There are different types of credit scores and creditors use a variety of credit scores to make lending decisions.

Recommended Credit Score required for this offer is: Good/Excellent (670-850)

Good/Excellent (670-850)

Welcome Offer: Circle with letter I in it. Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening.

60,000 bonus points

Welcome Offer: Circle with letter I in it. Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening.

60,000 bonus points

Welcome Offer: Circle with letter I in it. Earn 90,000 bonus points after you spend $8,000 on purchases in the first 3 months from account opening.

Earn 90,000 bonus points

Rewards Program: Circle with letter I in it. Enjoy benefits such as 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases, $50 Annual Chase Travel Hotel Credit, plus more.

5x on travel purchased through Chase Travel℠, 3x on dining and 2x on all other travel purchases

Rewards Program: Circle with letter I in it. Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Travel℠ immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases.

5x points on flights and 10x points on hotels and car rentals through Chase Travel℠.

Rewards Program: Circle with letter I in it. Earn 3 points per $1 on the first $150,000 spent in combined purchases on travel, shipping purchases, Internet, cable and phone services, advertising purchases made with social media sites and search engines each account anniversary year. Earn 1 point per $1 on all other purchases-with no limit to the amount you can earn.

Earn 3 points per $1 in select business categories

Intro APR: Circle with letter I in it. N/A

Purchases: N/A

Balance Transfers: N/A

Intro APR:

Purchases: N/A

Balance Transfers: N/A

Intro APR: Circle with letter I in it. N/A

Purchases: N/A

Balance Transfers: N/A

Regular APR:

20.74% - 27.74% Variable

Regular APR:

21.74% - 28.74% Variable

Regular APR:

20.49% - 26.49% Variable

Annual Fee:

$95

Annual Fee:

$550

Annual Fee: Circle with letter I in it. N/A

$95

Highlights:

  • Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening.
  • Enjoy benefits such as 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases, $50 Annual Chase Travel Hotel Credit, plus more.
  • Get 25% more value when you redeem for airfare, hotels, car rentals and cruises through Chase Travel℠. For example, 60,000 points are worth $750 toward travel.
  • Count on Trip Cancellation/Interruption Insurance, Auto Rental Collision Damage Waiver, Lost Luggage Insurance and more.
  • Get complimentary access to DashPass which unlocks $0 delivery fees and lower service fees for a minimum of one year when you activate by December 31, 2027.
  • Member FDIC

Highlights:

  • Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening.
  • $300 Annual Travel Credit as reimbursement for travel purchases charged to your card each account anniversary year.
  • Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Travel℠ immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases
  • Get 50% more value when you redeem your points for travel through Chase Travel℠. For example, 60,000 points are worth $900 toward travel.
  • 1:1 point transfer to leading airline and hotel loyalty programs
  • Access to 1,300+ airport lounges worldwide after an easy, one-time enrollment in Priority Pass™ Select and up to $120 application fee credit every four years for Global Entry, NEXUS, or TSA PreCheck®
  • Count on Trip Cancellation/Interruption Insurance, Auto Rental Coverage, Lost Luggage Insurance and more.
  • Member FDIC

Highlights:

  • Earn 90k bonus points after you spend $8,000 on purchases in the first 3 months from account opening. That's $900 cash back or $1,125 toward travel when redeemed through Chase Travel℠
  • Earn 3 points per $1 on the first $150,000 spent on travel and select business categories each account anniversary year. Earn 1 point per $1 on all other purchases
  • Round-the-clock monitoring for unusual credit card purchases
  • With Zero Liability you won't be held responsible for unauthorized charges made with your card or account information.
  • Redeem points for cash back, gift cards, travel and more - your points don't expire as long as your account is open
  • Points are worth 25% more when you redeem for travel through Chase Travel℠
  • Purchase Protection covers your new purchases for 120 days against damage or theft up to $10,000 per claim and $50,000 per account.
  • Member FDIC
Apply Now for Chase Sapphire Preferred® Card

On Chase's Secure Website.

Apply Now for Chase Sapphire Reserve®

On Chase's Secure Website.

Apply Now for Ink Business Preferred® Credit Card

On Chase's Secure Website.

Show More Arrow graphic to expand and collapse content Show Less Arrow graphic to expand and collapse content

Chase's Luxury Hotel & Resort Collection

The Luxury Hotel & Resort Collection includes over 1,000 luxury hotels, resorts, lodges, and spas. It's only accessible for cardholders of some of Chase's top travel credit cards, including:

  • Chase Sapphire Reserve®
  • United℠ Explorer Card
  • United℠ Explorer Business Card
  • United Club℠ Infinite Card
  • J.P. Morgan Reserve Card

If so, the Luxury Hotel & Resort Collection will be available through the Chase travel portal. In addition to having access to the collection, you also receive the following special benefits when you book through the program and pay with your eligible Chase card:

  • Daily breakfast for two
  • A special benefit worth up to $100 (unique to each property)
  • Complimentary wifi
  • Room upgrade (if available)
  • Early check-in and late checkout (if available)

What you need to access the Chase Travel portal

To use the Chase Travel portal, you need a Chase card in the Ultimate Rewards program. Most Chase credit cards issued exclusively by Chase qualify. This includes cards in the Chase Freedom, Chase Sapphire, and Chase Ink product lines. It doesn't include the cobranded credit cards Chase issues with partners, such as its airline and hotel cards.

The value of your points depends on which Chase card you have. Chase's standard rate is $0.01 per point, which is the same rate you'd get if you redeem Chase Ultimate Rewards points for cash back.

However, Chase travel cards offer a greater value on travel portal redemptions. Here's how much more you'd get with the current Chase travel cards:

If you're interested in traveling, you should get one of those cards so your points are worth more.

Choosing a credit card

Don't you wish you could take a peek inside a credit card expert's wallet sometimes? Just to see the cards they carry? Well, you can't look in anybody's wallet, but you can check out our experts' favorite credit cards. Get started here:

Best Chase credit cards

Advantages of redeeming points through the Chase Travel portal

The two best ways to use Chase Ultimate Rewards points for travel are to transfer them to one of Chase's many airline and hotel partners or book through the travel portal. Here are the benefits of going with the travel portal when you redeem your rewards:

You can use it for a larger variety of travel purchases. This includes hotel bookings with many hotel brands, airfare with most airlines, car rentals, cruises, and even activities you often can't book with credit card points.

When transferring your Chase points, your options are more limited. You can only use your points this way if you want to book airfare with one of Chase's airline partners or a stay at one of its hotel partners. Chase has quite a few travel partners, so this is often a great way to use your points. But you may not always be able to book what you want. Through the Chase Travel portal, you usually can.

The fixed rate provides a solid, consistent value. When you transfer your points, the value of Chase Ultimate Rewards points varies quite a bit based on your award booking. You could get over $0.02 per point, but there are also situations when it's difficult to get more than $0.01 per point. For example, it's almost never worth transferring your points to hotel partners other than Hyatt, because you won't get much value.

That's where the travel portal comes in handy, as you can use it when an awards booking wouldn't be of much value. At $0.0125 to $0.015 per point, depending on your Chase card, you can rest assured you're getting a good deal.

Purchases through the travel portal count as cash bookings. An important advantage of the travel portal is that even when you're paying in points, it counts as a cash purchase instead of an award booking. Here's why that's better for you:

  • Cash bookings can earn points through the travel company, whereas award bookings do not.
  • Your Chase card's travel protections apply on cash bookings, while they don't when you transfer your points and book that way.

Let's say you're booking a flight with United. If you transfer Chase points to United Airlines and buy an award ticket, you won't earn miles on that purchase. Should anything happen with your flight, you'll need to handle it with the airline.

If you booked the same United flight through the Chase Travel portal, you could earn miles on it with the airline. Your Chase card's travel insurance would apply, which helps if you have any issues, such as a trip delay or lost luggage.

When should you use the Chase Travel portal?

The travel portal is the clear choice for car, activity, vacation rental, and cruise bookings. It's the only way you can book those using Chase points. Flight and hotel bookings require a bit more research to decide.

Your best bet is to look up how many points you'd pay if you transferred points to the airline or hotel compared to how many you'd pay through the travel portal. Then, you can go with the option that costs you fewer points.

In my experience, the travel portal tends to get you a better deal on the following types of travel:

  • Domestic flights in economy class
  • Hotel bookings (with the notable exception of Hyatt)

On the other hand, you're typically better off transferring your points if you're booking:

  • International flights, particularly business-class and first-class tickets
  • Domestic flights in first class
  • Stays at Hyatt hotels

That's not always the case, though. The only way to know for sure is to compare both options.

Still have questions?

Here are some other questions we've answered:

Credit card comparison

We recommend comparing options to ensure the card you're selecting is the best fit for you. To make your search easier, here's a short list of standout credit cards.

Offer Our Rating Welcome Offer Rewards Program APR Learn More
Rating image, 5.00 out of 5 stars.
5.00/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
 = Best
= Excellent
= Good
= Fair
= Poor
Best for cash back on rotating categories 		Discover will match all the cash back you’ve earned at the end of your first year. 1% - 5% Cashback Circle with letter I in it. Earn 5% cash back on everyday purchases at different places you shop each quarter like grocery stores, restaurants, gas stations, and more, up to the quarterly maximum when you activate. Plus, earn unlimited 1% cash back on all other purchases.

Intro:

Purchases: 0%, 15 months

Balance Transfers: 0%, 15 months

Regular: 18.49% - 27.49% Variable APR *Rates as of December 12, 2024.

Apply Now for Discover it® Cash Back

On Discover's Secure Website.

Rates & Fees External Link Icon

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5.00/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
 = Best
= Excellent
= Good
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Best for cash rewards on everyday spending 		$200 cash rewards Circle with letter I in it. Earn a $200 cash rewards bonus after spending $500 in purchases in the first 3 months. 2% cash rewards Circle with letter I in it. Earn unlimited 2% cash rewards on purchases.

Intro: Circle with letter I in it. 0% intro APR for 12 months from account opening on purchases and qualifying balance transfers

Purchases: 0% intro APR, 12 months from account opening

Balance Transfers: 0% intro APR, 12 months from account opening on qualifying balance transfers

Regular: 19.24%, 24.24%, or 29.24% Variable APR

Apply Now for Wells Fargo Active Cash® Card

On Wells Fargo's Secure Website.

Rates & Fees External Link Icon

Rating image, 4.00 out of 5 stars.
4.00/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
 = Best
= Excellent
= Good
= Fair
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Best for unlimited rewards on purchases 		25,000 points Circle with letter I in it. 25,000 online bonus points after you make at least $1,000 in purchases in the first 90 days of account opening - that can be a $250 statement credit toward travel purchases 1.5 points per dollar Circle with letter I in it. Earn unlimited 1.5 points per $1 spent on all purchases, with no annual fee and no foreign transaction fees, and your points don't expire as long as your account remains open.

Intro: Circle with letter I in it. 0% Intro APR for 15 billing cycles for purchases. 0% Intro APR for 15 billing cycles for any balance transfers made in the first 60 days. After the intro APR offer ends, 18.49% - 28.49% Variable APR on purchases and balance transfers will apply. A 3% fee for 60 days from account opening, then 4% fee applies to all balance transfers.

Purchases: 0% Intro APR for 15 billing cycles for purchases

Balance Transfers: 0% Intro APR for 15 billing cycles for any balance transfers made in the first 60 days

Regular: 18.49% - 28.49% (Variable)

Apply Now for Bank of America® Travel Rewards credit card

On Bank of America's Secure Website.

FAQs

  • To find the Chase travel portal, log in to your account on the Chase Ultimate Rewards website. Open the "Earn / Use" drop-down menu, and then select "Travel" to go to the travel portal.

  • Most airlines are available for booking in the Chase travel portal. There are some low-cost carriers that can't be booked through the online Chase travel portal, most notably Southwest Airlines and Allegiant Air. You can book flights with these airlines through the Chase travel portal by phone. The number to reach a Chase Travel Specialist is 1-855-234-2542.

  • Yes, Chase Travel works for international flights.