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State Farm Auto Insurance Review: Popular for a Reason

Review Updated
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State Farm auto insurance is a reasonable choice for drivers looking for a company with an excellent reputation and strong, personalized customer service. These features, coupled with a wide range of policy options, help explain why State Farm writes more policies in the U.S. than any other insurance company.

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Best for bundling coverageState Farm
Rating image, 5.00 out of 5 stars.
5.00/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
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Bottom Line

State Farm offers multiple opportunities for discounts, including for bundling coverage. But the best savings comes from the different programs it offers young drivers, including Steer Clear, as well as a good student discount. With comprehensive coverage options and low premiums, parents and teens can rest assured they're protected in case of an accident.

Pros

  • Stable company with plenty of financial backing
  • Highly rated customer service
  • Premiums for drivers with one accident are lower than some competitors
  • Growing access to digital services
  • Multiple discounts, including multiline, safe driver, and student away from home
  • Coverage available for car rental and travel expenses

Cons

  • Quality of service can vary based on the individual agent
  • Poor credit-based insurance score drives up premium rates

Full State Farm auto insurance review

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Monthly premium costs

State Farm's rates tend to be in the middle of the pack. While there are less expensive insurers, those insurers may not offer the same level of personalized customer service as State Farm. Here's a quick snapshot of State Farm rates for a selection of driver profiles:

35y, female, clean record 35y, male, clean record 35y, female, one accident 18y, male, clean record
$2,430 $2,430 $2,856 $5,700
Data source: Motley Fool Money's analysis of standardized personas.

Cost comparison

State Farm manages to keep its auto insurance rates near or below the national average.

State Farm Average Rate National Average Rate
Clean Driving Record $2,667 $2,728
Accident on Record $2,856 $2,973
Speeding Ticket on Record $2,744 $3,015
DUI on Record $3,184 $2,847
18 Years OId - New Driver $5,700 $6,291
65 Years Old - Senior $2,167 $2,140
Military Service $2,425 $2,375
Minimum Coverage (Liability Only) $849 $787
Data source: Motley Fool Money's analysis of standardized personas.

Discounts

State Farm offers a wide range of auto insurance discounts, including:

  • Accident-free
  • Anti-theft
  • Defensive driving course
  • Drive Safe & Save™
  • Driver training
  • Good driving
  • Good student
  • Multiple auto
  • Multiple line
  • Passive restraint
  • Steer Clear® Safe Driver
  • Student away at school
  • Vehicle safety

Coverage

Policy types

  • ATV
  • Auto
  • Boat
  • Motorcycle
  • Motorhome
  • Off-road vehicle
  • RV

With many policy options, State Farm makes it easy for customers to insure all their motor vehicles through one company.

Coverage types

  • Car rental
  • Collision
  • Comprehensive
  • Liability
  • Medical payments
  • Rideshare
  • Roadside assistance
  • Travel expenses
  • Uninsured/underinsured motorists

It's tough to gain access to more comprehensive coverage than that offered by State Farm. While a customer certainly does not have to take advantage of it all, it's nice to know it's available.

Customer service and ratings

State Farm's solid financial position has earned it an AA+ rating (the highest possible) from AM Best and an AA rating from S&P Global Ratings.

And, according to J.D. Power, State Farm is one of the leading brands for customer satisfaction. To give a sense of how popular State Farm is, the company manages over 94 million policies and accounts.

Other insurance available

  • Business owners
  • Commercial auto
  • Commercial umbrella
  • Condo
  • Contractors
  • Disability
  • Farm and ranch
  • Health
  • Homeowners
  • Identity theft
  • Life
  • Manufactured home
  • Personal liability
  • Personal property
  • Pet
  • Rental property
  • Renters
  • Small business overview
  • Workers compensation

The sheer volume of coverage types State Farm offers allows customers to keep all their insurance needs under one roof, which is particularly convenient for some drivers.

Alternatives to consider

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Best for price conscious consumersGeico
Rating image, 4.50 out of 5 stars.
4.50/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
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Read our Geico review

Logo for Liberty Mutual
Best for customizable insuranceLiberty Mutual
Rating image, 3.50 out of 5 stars.
3.50/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
 = Best
= Excellent
= Good
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= Poor
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Read our Liberty Mutual review

For drivers who want great customer service but aren't sure about State Farm: Drivers looking for another option can check out Geico. Like State Farm, Geico has a reputation for excellent customer service and low rates. However, State Farm offers customers a dedicated agent rather than a phone bank of representatives.

For drivers who want more options: Liberty Mutual provides both accident forgiveness and better car replacement. What's more, it gives drivers one more reputable insurer to call for a quote.

State Farm auto insurance summary

State Farm might be best suited for people who seek:

  • An insurer with highly-rated personalized service
  • Competitive rates
  • A wide range of insurance products
  • Nationwide availability

One of the big names in car insurance companies, State Farm insures a higher percentage of U.S. drivers than any other insurance company. It offers competitive rates, excellent customer service, and multiple product lines.

Our auto insurance rating methodology

At Motley Fool Money, insurers are rated on a scale of one to five stars. We primarily focus on pricing, coverage options, and customer satisfaction; however, we also take into account features like unique discounts, online and app-based experiences, and branch access. Our highest-rated auto insurances generally include low costs, solid coverage, and high customer satisfaction.