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Cash App Taxes Review: 100% Free Way to File Your Tax Returns

Review Updated
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Dana George has a BA in Management and Organization Development from Spring Arbor University. For more than 25 years, she has written and reported on business and finance, and she's still passionate about her work. Dana and her husband recently moved to Champaign, Illinois, home of the Fighting Illini. And though she finds the color orange unflattering on most people, she thinks they'll enjoy Champaign tremendously.

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In November 2020, Cash App acquired Credit Karma Tax. As the name implies, Cash App is a way to spend, send, invest, and bank money. And now, it's a way for people to file their taxes for free. Cash App allows users to file both federal and state returns at no cost. Find out if it could be a good option for you in our full Cash App Taxes review.

Ratings Methodology

Cash App Taxes

Best for: Simple tax returns

Learn More for Cash App Taxes
Logo for Cash App Taxes
Learn More for Cash App Taxes
Pricing

Federal: $0 | State: $0

A no-frills way to file your taxes, 100% free of charge.

Ease of Use
Rating image, 5.00 out of 5 stars.
5.00/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
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Support
Rating image, 4.00 out of 5 stars.
4.00/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
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4.50/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
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Features
Rating image, 4.00 out of 5 stars.
4.00/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
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  • 100% free file
  • Easy-to-follow pages that walk you through the entire process
  • Taxes can be filed from your computer or smartphone
  • Can't import interest or investment figures
  • Sparse customer support
  • Best for taxpayers who are comfortable filing without assistance

Cash App Taxes is a good fit for: The taxpayer looking for 100% free tax prep software that they can navigate on their own.

Alternatives to consider

Offer
Rating
Pricing
Next Steps
TaxAct
Rating image, 4.30 out of 5 stars.
4.30/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
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Federal: $0-$69.99 | State: $39.99

Learn More for TaxAct
Read Full Review
Jackson Hewitt
Rating image, 4.00 out of 5 stars.
4.00/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
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Federal: $25 | State: $0

Read Review

Full Cash App Taxes review

Top features

Aside from being free to use, Cash App Taxes software includes several strong features.

Ability to import

If you're looking to save time and filed last year using TurboTax, H&R Block, or TaxAct software, Cash App Taxes can import last year's 1040 and pull your personal information and adjusted gross income from the prior tax year.

Access to forms and schedules

Cash App Taxes supports major IRS forms and schedules. As long as your tax situation isn't very complex, it's likely the program has what you need.

File on the go

As long as you have the documents you need with you, Cash App makes it easy to file your taxes from wherever you may be, even from your phone.

Cash App Taxes pricing

Whether you're filing a federal or state tax return (or both), Cash App Taxes is 100% free throughout the entire process.

As attractive as free is, be aware that Cash App Taxes doesn't support some of the more complex tax situations, such as:

  • Multiple state filings
  • Part-year state filing
  • Nonresident state filing
  • Foreign earned income
  • Married filing separate returns in community property states

Cash App has a longer list of exclusions, so if you think you have less common tax filing needs, be sure to check those out before you get started.

Read more: Best Free Tax Software

Cash App Taxes support

Customer support is one area where Cash App Taxes lags and other tax preparation software companies shine. Unlike other companies, Cash App Taxes does not guarantee immediate, on-demand support. Rather, the site prompts you to leave them an email address or phone number to contact if you can't get through to their 800 number. If you're someone who likes to reach out to other users through a help forum, Cash App may leave you disappointed there.

They also list several social media accounts on their contact page and seem to respond to customer questions fairly quickly, especially on Reddit.

Support Option Availability
Phone support Yes
Email support Yes
Help forums No
Online chat No
In-person branches No
Access to licensed tax pros Yes
Data source: Cash App Taxes

Cash App Taxes is right for you if:

  • You have a simple tax return that doesn't require a tax form or schedule Cash App Taxes does not support, like multiple state filings, part-year state filing, or nonresident state filing.
  • You're comfortable completing taxes on your own and not concerned that you might need an online assist from a tax expert.

Read more: Best Tax Software