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Creating a powerful experience for customers can deliver economic upside for businesses. Dan Heath, co-author of the best-selling book The Power of Moments: Why Certain Experiences Have Extraordinary Impact, explains how Southwest Airlines makes more money by entertaining passengers during their flights.

Netflix hits an all-time high on strong subscriber growth. Bank of America, IBM, Intuitive Surgical, and Procter & Gamble slip on earnings. Intel stays flat despite surprising PC sales. Lumentum joins forces with fellow laser maker Coherent. Google grounds its balloon initiative. And Fiat Chrysler and PSA Group complete their merger and take on a new name: Stellantis. Motley Fool analysts Ron Gross and Jason Moser discuss those stories and share two stocks on their radar: McCormick and Schrodinger. Plus, Professor Erin Meyer talks about her best-selling book, No Rules Rules: Netflix and the Culture of Reinvention.

JPMorgan Chase reports big earnings. Citigroup surprises. Wells Fargo disappoints. Online clothing reseller Poshmark and fintech company Affirm have big Wall Street debuts. Petco rises on its IPO. Zoom Video and Lemonade issue secondary offerings. Visa and Plaid call things off. Beyond Meat rises on a deal with Taco Bell. Intel gets a new CEO. And Ben & Jerry’s launches frozen dog treats. Motley Fool analysts Emily Flippen and Jason Moser discuss those stories and share two stocks on their radar: Penumbra and Pinterest. Plus, Motley Fool co-founder David Gardner and Motley Fool analyst Tim Beyers talk with Twilio co-founder and CEO Jeff Lawson about his new book, Ask Your Developer: How to Harness the Power of Software Developers and Win in the 21st Century.

Does having deep expertise automatically ensure a leader will be great? Adam Grant, author of The New York Times bestseller Originals: How Non-Conformists Move the World, explains how the ability to get outside of one’s comfort zone contributes to leadership success.

The business world reacts to the insurrection at the United States Capitol Building. Bezos, Buffet, and Dimon pull the plug on health venture Haven. Teledyne Technologies and FLIR Systems team up in an $8 billion merger. Bed Bath & Beyond tumbles on earnings. Constellation Brands rises on earnings. Fintech start-up SoFi prepares to go public via a SPAC. Qualcomm’s CEO retires. Starbucks’ CFO steps down. And Roku buys the Quibi catalog. Motley Fool analysts Ron Gross and Jason Moser discuss those stories and weigh in on Burger King’s rebranding and Chipotle’s cauliflower rice. And Ron and Jason share two stocks on their radar: Beam Therapeutics and Itron. Plus, Wall Street Journal Senior Personal Technology Columnist Joanna Stern talks CES, Facebook, Twitter, and weird tech.

When a company in your portfolio holds a conference call with analysts, is the call in the morning or afternoon? As best-selling author Dan Pink writes in his book When: The Scientific Secrets of Perfect Timing, the answer matters more than you think.

Why should investors be watching 5G, financials, healthcare, and industrials in 2021? Why do Cloudflare and Docusign have big upside potential? Will Berkshire Hathaway, Etsy, and NBC’s Peacock surprise investors in 2021? Will Roblox score a big IPO? Are Marriott International and Match Group poised for a comeback? And how will the cannabis industry fare in the new year? Motley Fool analysts Emily Flippen, Ron Gross, and Jason Moser tackle those questions and make some reckless predictions about 2021. And our analysts discuss Airbnb, Cerence, Discord, Live Events, Nikola, nCino, Peloton, and Quidel. 

Dave Barry is the rare humor writer who has also been awarded a Pulitzer Prize for Commentary. For anyone looking to inject some humor in their writing, Dave has some simple advice to follow.

In 2020, Zoom Video grew from 10 million daily meeting participants to 300 million daily meeting participants. How has Zoom managed to scale? How will Zoom maintain its culture? What’s it like when your company becomes a verb? Motley Fool senior analyst Bill Mann explores those questions with Zoom Chief People Officer Lynne Oldham. One of 2020’s most successful IPOs was insurance company Lemonade. Motley Fool CEO Tom Gardner and Motley Fool contributor Asit Sharma talk with Lemonade co-founder and CEO Daniel Schreiber about disruption, data, and the future of insurance.

Are digital payments on the rise? Yes. But if you’re looking to teach your kid about money, best-selling author Beth Kobliner shares why handing them cash can help make the lessons stick.